Susan is an accomplished leadership coach and motivational speaker, known for her dynamic approach to working with clients. Drawing from personal experience, she relies on compassion and honesty, along with a commitment to uncovering individual strengths and potential.
Susan works with executives, from managers to CEOs, as well as with teams, to develop confident, authentic, and influential leaders. While each relationship is unique, helping clients become more intentional and less reactive is at the heart of Susan’s coaching style.
Clients have included top executives from Nike, Tripadvisor, Lowe’s, Boston Private, Staples, Microsoft, financial firms, law firms, nonprofits, small businesses, and more. In addition to serving on the Ginger U.S. team, Susan is on the faculty of the Co-Active Training Institute (CTI), the leading experiential training company for professional coaches. She also advises clients pursuing their own coaching certification.
As a motivational speaker, Susan has a unique ability to transform audiences. Whether in a keynote address or as a panel participant, she shares her message of resilience with compelling authenticity. After her husband David was killed in the terrorist attacks of September 11th, Susan co-founded Beyond the 11th, a non-profit that addresses the needs of Afghan widows through literacy and income-generating programs. For this vital and highly personal work, Susan has received numerous awards, including the Presidential Citizens Medal, presented to her by President Barack Obama in 2010, and the 2017 CARE Global Leaders Network Humanitarian Award. She has been featured in media outlets around the world, from Oprah and the Today show, to The Guardian and The New York Times. Her 2019 TEDx talk, The Transformative Power of Small Choices, has been widely praised, and she is the subject of the award-winning documentary film, Beyond Belief, which details her work with Beyond the 11th.